3377's Privacy Policy –
Your data is safe with us

3377 (https://3377.bio) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe protecting your privacy is our ethical responsibility. This Privacy Policy clearly outlines what data 3377 collects, why it is collected, how it is used, and the steps we take to keep your information secure.

By using the 3377 website or mobile app, you are considered to have accepted this Privacy Policy. If you have any concerns, please contact us or refrain from using the platform before proceeding.

This Privacy Policy has been prepared in accordance with general international data protection principles and applicable laws of Bangladesh. We review and update this policy on a regular basis as needed.

Various types of information are collected when you open an account and use services on 3377. A breakdown by category is provided below:

Personal Identity Information:

• Full name (as provided during registration)
• Date of birth (for age verification)
• National ID or passport number (for KYC verification)
• Current Address
• Email Address
• Mobile number (for bKash/Nagad/Rocket verification)

Financial Information:

• Mobile banking number (for deposits and withdrawals)
• Transaction history (deposits, withdrawals, bets)
• Transaction Reference Number

Technical information:

• IP Address & Device Information
• Browser Type & Version
• Operating system
• Login time & session data
• Cookies & Tracking Data

Behavioral Data:

• Betting patterns and preferred games
• Time spent on the platform
• Pages and buttons clicked
• Support chat history

3377 collects your information in several ways. It's important that you're aware of each method:

• Directly from you: Through registration forms, KYC document uploads, payment forms, and support chat.
• Automatically: When you use the platform, data is collected via cookies, log files, and tracking pixels.
• Via third parties: Transaction confirmation data from payment gateways (bKash, Nagad, Rocket).
• Identity Verification Services: Identity is verified through an ID verification service as part of the KYC process.

We only collect the minimum information necessary at the point of collection — no more than what is required to deliver our services.

3377 uses the data it collects solely for the following purposes. We never use your information for anything else without your consent:

• Account Management: For registration, login, and account security.
• Payment processing: To process deposits and withdrawals securely.
• Age & Identity Verification: To prevent underage access and meet legal compliance requirements.
• Fraud Prevention: Detects suspicious activity to protect the platform and its users.
• Service Improvement: To analyze behavioral data and enhance your experience on the platform.
• Personalized offers: To deliver bonuses and promotions tailored to your preferences.
• Legal Compliance: To meet regulatory requirements.
• Customer Support: For support and complaint resolution.

3377 shares your information with specific parties only in limited circumstances and strictly on a need-to basis. Your data is never sold under any circumstances.

Parties Your Data May Be Shared With:

• Payment providers (bKash, Nagad, Rocket): Only the information necessary to confirm transactions.
• KYC verification service: ID information for identity and age verification.
• Law Enforcement Agencies: Upon a court order or a lawful request from authorities.
• Security Partners: To prevent fraud and ensure cybersecurity.

Before sharing your data with any third party, we ensure they comply with appropriate data protection agreements. Our partners are not permitted to use your information for their own purposes.

3377 uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure platform security — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand time spent on each page — fully anonymised.
• Performance Cookies: To measure page loading speed and server performance.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

3377 uses industry-leading security technology to protect your privacy. Our security framework is built in accordance with international cybersecurity guidelines.

• SSL/TLS Encryption: All communication between your browser and our servers is 256-bit encrypted.
• Two-Factor Authentication (2FA): OTP verification upon account login.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Firewall & DDoS Protection: To protect servers from external attacks.
• Regular Security Audits: Periodic reviews conducted by third-party experts.
• Data backup: Data is secured in encrypted backups.
• Access Control: Only authorized staff can access specific data.

In the event of a Data Breach, 3377 will notify affected users within 72 hours and take immediate action.

3377 does not retain any data longer than necessary. Separate retention periods are defined for different types of information:

Once the retention period expires, data is automatically and securely deleted or anonymised.

As a 3377 user, you have important rights over your personal data. Contact us at any time to exercise these rights.

• Right to Access: You may request to see what personal data we hold about you.
• Right to Rectification: If any of your information is inaccurate, you can submit a request to have it corrected.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that we restrict how your data is used.
• Right to Portability: You can export your data in a portable format.
• Right to Object: You can object to marketing or profiling at any time.

3377 strictly does not serve anyone under 18. Date of birth is verified at registration and age is confirmed through the KYC process.

If a minor's information is found in our system, the account is immediately closed and all related data is deleted. If a parent or guardian suspects their child is using 3377, please contact our support team right away.

3377 may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of the page will be revised. For significant changes, you will be notified via email or a platform notification.

Continued use of the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@3377.bio
• Live Chat: Chat button at the bottom-right corner of the platform
• Support Hours: 24 hours, 7 days

We aim to respond to all privacy-related requests within 30 days. For urgent matters, please reach out to us via live chat.